What happens if I have questions or run into problems?

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• Can I connect multiple solar panels to a single FieldKit?

  No. FieldKit’s charging rate is fixed regardless of how many panels are connected, so adding additional panels will not make it charge faster, and in many configurations it could damage the hardware. If you have a speciality application where ...

• For FieldKit Weather, what kind of mounting equipment do you recommend?

  While we do not partner with any third party dealers, we have had experience using the following items: Clamps: Pole to Pole Mount Ambient Weather Mast to Mast Mounting Kit (Note: When mounting the FieldKit mast, you need to be mindful to prevent ...

• I'm having issues connecting to my FieldKit station. What should I do?

  We're sorry that you're having problems getting connected. Here are a few things to try: 1. Check to make sure the station is broadcasting the correct WiFi. a. On the station's OLED screen, you should see two alternating WiFi signal icons at the top ...

• I’m a scientist who is interested in using FieldKit but I’m not sure if it’ll meet my research needs. Is there a way I can evaluate the product?

  Of course. Send us an e-mail (science@fieldkit.org)  and we’ll answer any questions and get you a station to test with.

• A station that belongs to me is not showing up in the portal under my account. What's wrong?

  It's possible that the station may "belong" to a different user's account within the portal interface--this sometimes happens when different people are involved in setting up the station. If this happens to you, send us a message with the name of the ...