A station that belongs to me is not showing up in the portal under my account. What's wrong?

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• I need to transfer my station to a different FieldKit account. How do I do that?

  Currently, only FieldKit staff can transfer station ownership. If you need to do this, send us a support ticket with the: -Name(s) of the station(s) to be transferred -Current station owner account -New station owner account We can then transfer ...

• I'm having issues connecting to my FieldKit station. What should I do?

  We're sorry that you're having problems getting connected. Here are a few things to try: 1. Check to make sure the station is broadcasting the correct WiFi. a. On the station's OLED screen, you should see two alternating WiFi signal icons at the top ...

• How do I go about deploying my water station?

  We recommend mounting it to buoys, docks, platforms, or bridges. It is important to ensure that your FieldKit case remains above the water. This is a consideration when deploying in an area where water level fluctuates seasonally. Additional guidance ...

• I want to add a new module to my FieldKit station or swap out an existing module. How should I do that?

  For best results, we recommend that you turn off your FieldKit station before changing out modules and then turn it back on.

• What are the best charging options for charging my FieldKit station?

  All USB cables are not created equal. It’s best to use the cable provided with your FieldKit. Failing that, use a heavy duty cable made for high current charging to reduce voltage drop. If you’re having trouble getting your FieldKit to charge over ...